Trevor Sibley

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  • Client Account Manager rapidly promoted to Senior Account Manager for industrial clients helping to build their brands through strategic marketing solutions. Promoted to Director of Customer Experience in 2024, responsible for all customer-facing aspects of GrowthHive’s products and reporting directly to the CEO. Instrumental in developing company culture, strategy, and product direction while managing a cross-functional team.

  • Spearhead and manage comprehensive projects for all aspects of B2B marketing including examples such as:
    -Campaign strategy and negotiations 
    -Client Sales team training to better nurture MQLs and SQLs (including CRM implementation and automation development). 
    -Managing and writing digital and print campaigns to achieve desired client KPIs.
    -Trade Show Booth / Sales Ready Messaging design and development
    -Website development to maximize SEO and customer engagement.
    -Creative direction for video production.

  • 2023 GrowthHive Appreciation Award winner for significant contributions to the GrowthHive brand.

Service Manager/Automotive Salesperson, Kennedy Mazda
Valparaiso, IN – March 2017-November 2022

  • While building the Kennedy Mazda service team, improved 2022 Dollars per Repair Order by 15% year-over-year and decreased departmental losses by 67% in six months.
  • Only two months into the Service Manager position, saved Kennedy Mazda 54.5% in their first Mazda Warranty Audit in decades through the use of a comprehensive rebuttal documentation package.
  • Through the implementation of rigorous customer service standards, brought Kennedy Mazda to #1 in customer survey results in the Midwest region.
  • Top Salesperson, multiple months and 2022 Mazda Midwest Zone Power of Video winner.

Store Manager/ASM/Lead Sales Specialist, Bose
Multiple Locations – 2009-2017

  • Through a comprehensive Lean 5S program, improved Michigan City, IN, store performance by 8.5 points YoY and achieved North America Top Ten store performance for Bose Retail Direct Group in December 2014 and January 2015 (111.9% to goal in December and 136.3% in January).
  • Awarded the prestigious District Excellence Award for management skills and bringing significant percent-to-goal store growth with Top Ten store performance.
  • Mentored the Johnson Creek, WI, Bose Factory Store to develop their sales team. Initiated and ran a multi-week project to bring visual merchandising up to Bose standards. Onboarded and trained their new Store Manager in all aspects of Bose management and operations.
  • Managed projects to complete all sales training, payroll, operations, HR, and Loss Prevention for the Michigan City Bose Factory Store.
  • Actively improved the profitability and reputation of the Bose brand by training the Grove City, PA, and Michigan City, IN, store sales teams in all aspects of tactical selling and advanced customer service.